Frequently Asked Questions
Find answers to common questions about our products, ordering process, pricing, delivery, and sales services.
How Can Jahan Foulad Gharb Products Be Ordered?
Through direct contact with the sales department via the phone numbers provided on the website, as well as through WhatsApp, Telegram, and Rubika.
Is Direct Purchase from the Factory Possible?
Yes, direct and intermediary-free purchase from the factory is possible.
What Is the Order Registration Process?
The process is very simple: contact the sales department and submit a purchase request.
How Can We Get the Daily Product Prices?
Through the website, where prices are updated daily, and also by contacting the sales department directly.
Is It Possible to Receive a Proforma Invoice?
Yes, a proforma invoice will be issued after submitting a purchase request.
What Is the Minimum Order Quantity for Products?
For the convenience of end consumers, there is no limitation on the order quantity.
What Information Is Required to Register an Order?
Registration information of the company or individual, along with address and phone number, is required.
How Long Does Order Preparation and Delivery Take?
It depends on production conditions and order volume. The exact delivery time will be announced through telephone communication.
How Are Products Packaged and Shipped?
Based on approximately 25 years of sales experience and a complete understanding of customer needs, packaging is carried out in the best and most organized manner (in bundles of approximately 5 tons, which can also be customized).
Is Product Delivery Available Nationwide?
There are no limitations.
Does Jahan Foulad Gharb Provide Export Services?
Yes, Jahan Foulad Gharb is highly active in exports and has been recognized as one of the country's top exporters for several years.
How Can the Order Status Be Tracked?
Through communication with the sales department.
Is It Possible to Change or Cancel an Order?
Due to severe market fluctuations, order cancellation is not possible after order registration and payment. However, changing the product type may be possible if conditions allow
On Which Days and Hours Is the Sales Department Available?
The official working hours of the sales department are from 8:00 AM to 4:00 PM. However, when needed, our team is available to respond to valued customers without time limitations.
How Can Customers Contact Sales and Support Experts?
Through the company website, direct phone numbers, and various messaging platforms introduced on the website.
Didn't Find Your Answer?
Jahan Foulad Gharb sales experts are ready to answer your questions about products, prices, order conditions, and purchasing methods.